Privacy Policy

We collect information you provide directly — such as your name, email address, phone number, shipping details and order ID — when you register a warranty, contact support, or make a purchase through our marketplace partners.

We also automatically collect limited technical data when you visit the site, including your device type, browser, IP address and pages viewed, through cookies and similar technologies.

We use your information to process warranty registrations, respond to support requests, improve our products and website, prevent fraud, and — where you have opted in — send you occasional product updates. We do not sell your personal information.

We share information only with service providers who help us operate (for example, logistics, email and analytics providers), with marketplace partners to fulfil orders, and where required by law. These parties are permitted to use your data only to perform services on our behalf.

We retain personal information for as long as needed to provide warranty coverage and support, comply with legal obligations, resolve disputes and enforce our agreements. When no longer required, data is securely deleted or anonymised.

Our site uses cookies to remember your preferences and measure site performance. You can control cookies through your browser settings; disabling them may affect some functionality.

Subject to applicable law, you may request access to, correction of, or deletion of your personal information, and you may withdraw consent to marketing communications at any time. To exercise these rights, contact us at the address below.

We use reasonable administrative, technical and physical safeguards to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We may update this Privacy Policy from time to time. Material changes will be posted on this page with a revised “Last updated” date. Your continued use of the site after changes take effect constitutes acceptance of the updated policy.